Privacy Policy

Last updated: June 2026

This Privacy Policy explains how soft Xpansion ("we", "us", "our"), the company behind eddyDOCS, collects, uses, and protects your personal data when you visit eddydocs.com or use our services. We are committed to protecting your privacy in line with the EU General Data Protection Regulation (GDPR) and applicable data-protection laws.

1. Data we collect

We may collect the following information:

Contact data you provide through our forms: name, email address, phone number, company name, and any message content.
Usage data: pages visited, time spent, referring source, and similar analytics, collected through cookies and similar technologies.
Technical data: IP address, browser type, device, and operating system.

2. How we use your data

To respond to your requests for a demo, trial, presentation, or contact.
To provide, maintain, and improve our services.
To send you relevant product information, where you have consented.
To comply with legal obligations.

3. Legal basis

We process your data based on your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations, as applicable under the GDPR.

4. Data sharing

We do not sell your personal data. We may share it with trusted service providers who process data on our behalf (for example, hosting and analytics providers), always under appropriate data-processing agreements. We may also disclose data where required by law.

5. Data retention

We keep your personal data only as long as necessary for the purposes described in this policy or as required by law, after which it is securely deleted.

6. Your rights

Under the GDPR, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at privacy@eddydocs.com.

7. Data security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. International transfers

Where data is transferred outside the European Economic Area, we ensure an adequate level of protection through appropriate safeguards.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact

For any questions about this Privacy Policy or your personal data, contact soft Xpansion at privacy@eddydocs.com.