ING Bank
ING Bank is a Dutch multinational banking and financial services group headquartered in Amsterdam. It serves corporate clients through its international network with strong presence in the Netherlands and Central & Eastern Europe.
About ING Bank
ING Bank is a Dutch multinational banking group headquartered in Amsterdam, part of ING Group N.V. — one of the largest banks globally with total assets of $967.8 billion. ING leads in wholesale and corporate banking across Europe, and in 2025 was named CEE's Best Cash Management Bank (Euromoney). Our solution for ING Bank is deployed in 6 countries of Central and Eastern Europe, including Ukraine (in Kyiv since 1994).
What Was Implemented
- Corporate intranet portal with personal employee workspace, Service Desk, HR module, and full-text search
- Electronic document archive with a business intelligence subsystem for consolidated reporting across countries
- End-of-Day module — monitoring employee compliance with routine procedures
- Project office management system with centralized monitoring of active projects
Results
- 1,000,000+ client cases stored in the system
- Successfully used for 5+ years across 6 CEE countries
- More than 2× reduction in document management costs
